As Team Agile Coaches, one of our most significant challenges is determining how to reflect on the team's behaviors that hinder their growth. Even more crucial is guiding the team toward a level of maturity that fosters mutual accountability. During this interactive workshop, we identify the four toxins of effective communication that impede the team from achieving a high level of maturity in their Agile journey. We also delve into a tool that you can utilize to lead the team through crucial conversations. Throughout this session, we explore how team members can recognize when their communications contribute to increased toxicity levels and identify behaviors that act as antidotes to enhance our overall communication. Overall, the session aims to empower the team to confront challenges, promote maturity, and cultivate a healthier communication dynamic among team members.
- Explain the effect that the 4 Toxins of Effective Communication have on the Psychological Safety of the team.
- Build value-based working agreements with your team.
- Assess the impact that toxic behaviors can have on the team's working agreements.
- Guide the team in identifying behaviors that can serve as antidotes for each toxin.