Moving beyond “good enough”: a workshop on optimizing products for customer happiness
Date & Time
Thursday, June 15, 2023, 11:00 AM - 12:30 PM
Anna Botsvine

Your product is live, and what now? Where do you even begin when improving the customer experience of your product? How do you ensure those changes to your product make a positive impact? What tickets should be at the top of your backlog? If you ask us, the key lies in measuring actions not words. During this half day workshop you’ll gather the skills to; Identify the opportunities for improvement by analyzing the customer behavior, harnessing the power of your team to create fitting solutions, and validating concepts with quick experiments. At Angi Studio we love to mix and match different experiments and frameworks. Our toolbox is filled with proven methods. Helping you to gather evidence, generate solutions, and validate your idea. It enables your team and organization to put your energy and resources into things that truly matter. You are able to identify the main pain points with your product and work with your team to find the right solution. This will take your product development and optimization to the next level.

Location Name
Studio, 5th floor
Full Address
Pakhuis de Zwijger
Piet Heinkade 179
Amsterdam 1019 HC
Session Type
Learning Level
Beginner, Intermediate, Advanced
Track Color
Session Length
Product design
Usability research
Heuristic evaluation
UX Metrics
Moderated and unmoderated testing
Qualitative analytics
Behavioral insights
User needs
Learning Objectives
Improving products
General Topic