Organisational conflicts in the adoption of continuous software engineering
Date & Time
Friday, June 16, 2023, 11:00 AM - 12:30 PM
Eriks Klotins

Software is a critical component of nearly every product or service. Improvements in software can lead to substantial competitive advantages. At the same time, software and surrounding engineering teams have become increasingly complex. The adoption of continuous engineering is a recent trend to radically improve software delivery speed. However, its adoption is far from straightforward. Specifically, rethinking processes, organizational culture, ways of working, and business models requires buy-in from a diverse set of stakeholders with often conflicting objectives. Such situations are explored by organizational conflict research. This paper reports lessons learned from an ongoing research project into continuous software engineering. We explore the adoption challenges from an organizational conflict perspective. We report catalysts, symptoms, and outcomes of hidden organizational conflicts hindering the adoption process. We conclude that predictable conflicts emerge when adopting continuous engineering. Engineers, managers, and other teams can proactively prepare for and allocate resources to resolve them. Organizations can see better benefits and team outcomes with fewer impediments caused by conflicts if they are analyzed and appropriately addressed.

Location Name
Grote Zaal, 2nd floor
Full Address
Pakhuis de Zwijger
Piet Heinkade 179
Amsterdam 1019 HC
Session Type
Research Paper
Track Color
Session Length
Continuous Software Engineering
Organizational conflicts
Change management
Learning Objectives
Socializing tech practices