Organizations often call on experts to help them solve problems, teach classes, and provide their knowledge. With the current climate, it's becoming even more challenging for many in the agile industry to break through and have their message heard... But when you think about it, what makes someone an expert anyway? How can you tell that the person you hired is someone you should listen to? On the flip side, how can you assure the organization that they should pay attention to your expertise?
In this workshop, participants will learn about what makes someone an "expert" and explore the six key principles of expertise. Using this knowledge, they will then explore different relationships that experts have, what makes them different, and the challenges that each one presents. For example, consider an expert talking to another expert and how that may differ from an expert talking to a novice. By exploring these interactions and challenges, participants will be better equipped to approach conversations and interviews when attempting to share their knowledge in organizations.

- Define what makes someone an "expert" and a "novice"
- Identify the six principles of expertise and how they impact an expert's relationship with others
- Compare at least three relationships that experts experience with others
- Explain the impacts of an expert's message on different types of people
- List practical tips that can be used to promote your own expertise
- List practical tips that can be used to identify an expert