Charlotte is a strategy and brand experience leader with over 20 years of experience designing human-centered, technology-enabled solutions. Product-led and market-tested, she helps organizations align business goals with innovative experiences that create lasting value for customers, teams, and stakeholders.

Charlotte works with executive teams to turn vision into cross-functional products and programs—emphasizing strategic impact, joyful user experiences, and strong brand equity. Her approach is grounded in experimentation, continuous improvement, and a deep commitment to purposeful, people-first innovation.

A recognized thought leader, Charlotte has spoken on global stages with talks like “Creating Systems of Compassion” and “Humanizing Work,” where she explores how empathy, systems thinking, and agility can transform modern work.

And yes—she would love to see a picture of your dog. 🐾