As a product-led, technology-enabled strategist with over 20 years of experience, Charlotte specializes in crafting market-tested, human-centric solutions that deliver exceptional product experiences and customer satisfaction. Known for her thought leadership in keynotes such as "Creating Systems of Compassion" and "Humanizing Work," she is passionate about combining technology with innovative strategies to create meaningful brand experiences that add value to markets, customers, and employees—ultimately benefiting organizations.

Charlotte excels at creating joyful products that resonate with both end-users and the teams behind them. She works closely with executives to develop large-scale, cross-disciplinary products and programs, focusing on the value that shapes these innovations and ensuring the seamless evolution of modern experiences. The result? Rapid market entry and strong talent retention.

Her approach to product creation emphasizes experimentation, testing, and continuous improvement to drive excellence and innovation. Charlotte is skilled at solving complex problems with focus, flexibility, and a growth mindset, always prioritizing brand equity.

And yes, tell your dog she says hi. 🐾