Conflict in teams can be like a sudden storm - unpredictable, unavoidable, but ultimately necessary for growth. If we are unprepared, we might find ourselves caught in its destructive wake. But with the right tools, it's possible to turn them into constructive opportunities for growth. In this session, we will explore conflict's multifaceted nature. We'll learn to recognize when conflict escalates and becomes destructive. We'll also explore proactive strategies that can prevent these destructive conflicts before they begin. I'll introduce you to a practical 8-stage framework, adapted from scientific research, specifically designed to guide Agile teams through conflict. The framework empowers your team with the tools needed for overcoming conflict and building team resilience. You will leave with a renewed perspective and a comprehensive toolkit, ready to cultivate not just a conflict-resilient team but a conflict-competent one. Transform the way your team encounters and navigates the storms of conflict, turning turbulent times into periods of growth and innovation.
Participants will learn to apply proactive strategies, such as establishing team agreements and nurturing trust, to avert destructive conflicts. They will explore the critical role of psychological safety in fostering team harmony. Through hands-on practice, they will apply an 8-stage framework, tailored for Agile teams, to real-world scenarios, enhancing their skills in effectively navigating through conflicts.
Participants will critically assess various conflict resolution techniques and construct a personalized conflict response protocol. This protocol aims to bolster their team's resilience and competence in managing conflicts, thereby creating an environment that supports continuous improvement and growth.