Ignore the emotions, and you will have underperforming teams. Keep ignoring them and your leaders announcing themselves as "Open to work" on LinkedIn. In this talk, I'll help you avoid these antipatterns by reviewing concrete strategies to overcome BIG emotions at work. Consequently, you’ll learn how to deal with the deep emotions of your colleagues or subordinates (without trying to resolve them) and get results beyond the norm. Build solid ties between people and high-performance teams with the simple rules I will give you in this talk. Who has to come to this talk? This talk will significantly benefit those who exercise servant leadership for a work team. So, if you are one of them, or if you are developing your leadership, let's hang out.
The key takeaways from this talk are:
- Distinguish primary emotions at work and differentiate them from your own judgments
- Weight and reframe the way you are conducting in front of someone else’s emotions
- Formulate your own strategies to help your team, starting with practical changes you can make the day after the talk.
- Receive 4 tools to deal with emotions at work with your team, and start exercising the muscle of vulnerability.