Whether you’re a Fortune 500 or a startup that’s just outgrown the founder’s dining room table, you’ve got scaling challenges. As a coach, Scrum master, product owner, product manager, or any other change agent, understanding how to influence an organization’s culture and leadership is critical to your success. You need the skills to navigate complexity and deliver value quickly. In this session, we’ll cover a number of techniques to help you turn around results sanely, sweetly, and swiftly. We’ll review scaling and how different agile frameworks are suited to different organizational cultures. We’ll talk about hierarchy and why executives’ needs and expectations are so different from other levels of management. That infamous “frozen middle”? We’ll do a hands-on exercise with empathy mapping to learn how you can start to thaw it. And finally, we’ll show how metrics can be your ally in telling an actionable agile story.

• Identify and work with an influencer
• Use empathy mapping to remove impediments
• Navigate the “frozen middle” of agile management — whether you’re above it, below it, or in it
• Help your executives make data-informed decisions