Even if you don't have anyone at your company with a 'product operations' title, someone is doing the work to keep your product management team on track. These people form your shadow product operations organization. By working in the dark, it is harder for them to be effective. Your challenge: shine a light on the value they bring to your team by showing that you value their contributions. We'll talk about what product operations work looks like and cover various models that can make the hidden work explicit on your team.

Learning Outcomes:

• Acknowledge that product operations work is happening whether or not it's part of anyone's job description
• Understand the four pillars of product operations and how to identify what that work looks like
• Explain the pros and cons of several different prodOps operating models (not all of them require separating out a "product ops person" or department) to their organization

Attachments:

• Identifying Hidden ProdOps Work.pdf