Many teams moving to Agile have found it a great foundation to increase productivity and ensure continuous improvement. However while the productivity gains have felt great for teams, are we really seeing better customer outcomes and company performance from the adoption of agile? Very often in Agile teams, we see that: - Focus is Work - Sprint/Product backlogs include tasks and status is measured through task completion - Customers are not connected to teams - Most team members don’t talk to the customer, and customers aren’t present at Sprint Reviews - Efficiency is more important than outcomes - The primary aim of Sprint Planning is to fill up team capacity for the 2 week period - Outcomes are not measured - there is no clear, measurable definition of success beyond the velocity of work completed - producing things faster is the aim, rather than aiming for defined outcomes. In this presentation, Elena Chong, Associate Partner at McKinsey, and Rishi Markenday, Scrum Master at McKinsey, discuss their research and initial findings. They describe how companies typically have 4 key missed opportunities to focus on value, and what organizations, teams, and individuals can do to incrementally add value through capturing those missed opportunities.