“How am I supposed to make decisions in the presence of uncertainty?” exclaimed the manager. “Tell me when the project will be done!” It’s a very reasonable desire to want to know when something will be done. After all, it would be irresponsible to make decisions without considering the trade-off of time and money. However, the urge to ask, “When will it be done?” is causing software projects to fail. To improve decision making, we need to stop asking the wrong questions when faced with time pressure. If you find yourself in such conversations, you might be wondering what the right questions are. In this interactive presentation for managers and team members alike, you’ll learn two simple ways to reframe estimation conversations which improve your ability to forecast and make better decisions. Further, you’ll see how reframing with the right questions improves relationships, leading to increased trust, safety, and collaboration. Best of all, reframing the conversation takes no permission, budget, or technology; you can start today! Come learn how!